Moving to Shopify or opening your first online store? Who better to set it up for you than the team that built the theme. Let the professionals set up your theme for you and free you of the additional workload.
All collections page
Static content pages
Assistance with selection and resizing of display / lifestyle imagery for slideshows and other promotional areas.
Small code changes required to ensure consistent display at our discretion where needed.
Shopify Admin Setup
Customized email notifications to fit with theme style
Add first 20 products
Organization of Collections and Navigation hierarchy
Assistance with payment gateway configurations
Professional advice on app selection
Is the price of the theme included in the service? No, the theme must be purchased seperately from the Shopify theme store in order to get a valid theme license. It must be purchased before we can begin work on your project.
When will the project begin and how long will it take? You will hear from us within 1 business day of purchase to make plans and ask any project questions. Be sure to watch your spam inbox as sometimes our emails can be blocked. Theme Setup takes about 1-3 weeks until completion as long as you actively reply to any questions throughout the process. It is crucial that you have all content (text, photos) organized and ready to provide at the start of the project, or this will delay the project.
What is required of me during the project? Availability - This project will require your time as much as ours. It is important for you to be available to answer questions and provide feedback within a reasonable amount of time and understand how your schedule can impact the project.
Content - You will be required to supply all necessary text, artwork and photographs in an organized and appropriate format. Excessive time spent reformatting images or text due to unorganized delivery or inappropriate format may incur our hourly rate. All content will need to be sent to us using a shared Dropbox folder.
Why am I paying before the work has been done? Unfortunately we, like all other service providers have been burnt in the past by non paying clients and given fraudulent payment details, this way we ensure that we are working with bona-fide customers.
I am a designer working for a client, can I use this service? No, this service is designed specifically as a direct help to merchants. We will only work with the merchant directly.
What if I am not happy with the work? At all times we will work with you to ensure that we have a full understanding of the work required and will advise on all options along the way. There would be no circumstance in which this can happen.
What if you can not provide the service that I have requested? If we can not provide the service or your requirements do not fit we will contact you immediately with either a full refund or some alternative options for you to choose from.