Contact us
Theme Support
Support queries should always include:
Theme
Website URL
Storefront passwords (if enabled)
We can help with:
Bug fixes, functionality questions and queries regarding built in theme features and settings.
We can not help with:
App setup or installation, troubleshooting issues created by third parties and apps,
Our support
Support hours are Monday - Friday from 9:30 a.m. - 5:00 p.m. GMT (excluding UK holidays).
After sending a message to us please monitor your junk and spam folders.
Typical response time: 24-48 hours.