Free support is provided for all of the original features and code provided as a part of your theme. Support does not include changes to the code, appearance or functions of your theme. If you have questions about the features of your theme please use the form below.
If you have recently added an app and are experiencing issues following that installation you will need to reach out to the app developer for assistance or roll back any changes that have been made within the themes code as our team can not debug app installations as a part of theme support.
For modifications or any questions that relate to changing the appearance or functions within your theme please see our theme services.
Office hours are Monday - Friday 9:00 a.m - 5:30 p.m EST (excluding holidays).
If you have not seen a reply from us within 1 business day please check your junk/spam folder. Once you find the email be sure to add firstname.lastname@example.org as a safe sender to prevent future delivery issues.
For more information please review our Theme Support Policy.