Success

Congratulations, you've successfully become a member of our extended support services!

To ensure that your support requests are routed correctly and to take advantage of the membership:

  1. Always use the email address associated with your membership when contacting us.
    It is that email address that is linked to the membership.

  2. Create an account here: 
    https://www.weareunderground.com/account
    Inside your account pages you will find your unique 20% discount code for our modification services along with discounts on our other themes and new releases.

    *Watch out for the activation email and check your junk / spam folders*

  3. To get support, reach out to our theme support team via:
    https://support.weareunderground.com/
    Our support team is on hand and ready to assist with those free tweaks up to 1 hour each month.

Thank you again for choosing our Support Plus service!

Contact Underground Media

Need Additional Help?

Send us a support request and we'll respond by the next business day.

9:30 - 5:30 EST
Monday - Friday (excluding holidays)

Send support request

Our offices will be closed for Veteran's day: Monday 11th September, we will return on Tuesday 12th.